Water Advisory Council Annual Meeting

Detroit Water and Sewerage Department
Utilities

Wednesday, Nov. 20, 2024
1:30 p.m. — 3:30 p.m. EST

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Randolph St Detroit, MI 48226 (Directions)

5th Floor Board Room 735

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Reporting

Edited and summarized by the Detroit - MI Documenters Team

Note-taking by Robert D'Andrea

DWSD Director Gary Brown said he wished he included more context in the 225,000 letters sent to Detroiters with water service lines made of lead, galvanized pipe or unknown materials.

Live reporting by Amy Senese

DWSD Director Gary Brown said he wished he included more context in the 225,000 letters sent to Detroiters with water service lines made of lead, galvanized pipe or unknown materials.

amy k senese πŸ‰ @amysenese
Good morning, Detroit! Today at 1:30 PM, I'll be live-tweeting the DWSD Water Advisory Council Annual Meeting for #DetDocumenters @DetDocumenters media partners: @BridgeDet313 @chalkbeatDET @freep @metrotimes @michigan_public @media_outlier @PlanetDetroit @wdet @wxyzdetroit

09:32 AM Nov 20, 2024 CST

amy k senese πŸ‰ @amysenese 2/99
To attend the meeting virtually, click on this @DetroitWaterDep site link, where you'll also find the meeting agenda and any relevant documents. dwsd.legistar.com/MeetingDetail.…
dwsd.legistar.com/MeetingDetail.…
amy k senese πŸ‰ @amysenese 3/99
Here's the meeting agenda for today: file:///Users/amysenese/Downloads/Agenda%20(3).pdf
amy k senese πŸ‰ @amysenese 4/99
You can find all past documenters' coverage of DWSD here: detroit.documenters.org/reporting/?age…
detroit.documenters.org/reporting/?age…
amy k senese πŸ‰ @amysenese 5/99
The Detroit Water and Sewage Department (DWSD) made headlines this week when residents responded to a mailer about lead service lines. https://x.com/PolarBarrett/status/1858933406559592943
amy k senese πŸ‰ @amysenese 6/99
Here's yesterday's story from @wxyzdetroit The city says the letters "lacked context." While the city sent letters to 225,000 households, there are only 80,000 lead service lines.
amy k senese πŸ‰ @amysenese 7/99
In a news conference yesterday, DWSD Director Gary Brown said Detroit has replaced 11,335 lead service lines. via @freep freep.com/story/news/loc…
freep.com/story/news/loc…
amy k senese πŸ‰ @amysenese 8/99
@ninaignaczak from @PlanetDetroit reported that there are new interactive maps that detail locations of lead in drinking water service lines across Metro Detroit: planetdetroit.org/2024/11/metro-…
planetdetroit.org/2024/11/metro-…
amy k senese πŸ‰ @amysenese 9/99
Here's a direct link to Detroit's interactive map: experience.arcgis.com/experience/bad… and an explainer on how to use it: youtu.be/24xcSZ9C6lo?si…
experience.arcgis.com/experience/bad… youtu.be/24xcSZ9C6lo?si…
amy k senese πŸ‰ @amysenese 10/99
That's all for now, see you at 1:30!
amy k senese πŸ‰ @amysenese 11/99
Recess to the call of the chair until there is a quorum at 1:32 PM
amy k senese πŸ‰ @amysenese 12/99
They now have a quorum. 3. Agenda approved 4. Minutes from Nov 15th approved
amy k senese πŸ‰ @amysenese 13/99
5. Next up is public comment, they are reading the instructions
amy k senese πŸ‰ @amysenese 14/99
Virtual Comments #1. Demeko Williams from Hydrate Detroit. Speaking to the letter that went out to residents--has heard a lot of concerns from neighbors. Williams wants assurances that Detroit will not become Flint.
amy k senese πŸ‰ @amysenese 15/99
That was the only public comment. No items under communications or unfinished business
amy k senese πŸ‰ @amysenese 16/99
Verbal update: The safe drinking and water act requires 50 households to be sampled from June to September. Households are sampled across the city. Action level for lead is 15 parts/billion. Detroit is unofficially at 12 parts/billion. It is unofficial until results are posted.
amy k senese πŸ‰ @amysenese 17/99
No additional action is required at this time. Q: Can you explain the letter and clarify any confusion?
amy k senese πŸ‰ @amysenese 18/99
A: At the more significant regular meeting, they will explain. I believe that was Sam Smalley, Deputy Director
amy k senese πŸ‰ @amysenese 19/99
amy k senese πŸ‰ @amysenese 20/99
Presentation on Detroit's Lead Service Line Replacement Policy
amy k senese πŸ‰ @amysenese 21/99
Here's the topics they will cover today
amy k senese πŸ‰ @amysenese 22/99
Official Source is GIS mapping--this is the map I referenced earlier in the thread
amy k senese πŸ‰ @amysenese 23/99
This is what it looks like when you first click on the link.
amy k senese πŸ‰ @amysenese 24/99
The faint green lines are copper, and the red lines are lead. You can hover over specific properties for more details and demographic info. Every parcel in the city is on the map. Some might be "assumed" lead or copper because they haven't been verified.
amy k senese πŸ‰ @amysenese 25/99
This meeting is also being live-streamed on youtube
amy k senese πŸ‰ @amysenese 26/99
120 lines are galvanized, 9800 lead lines, and 220,000 lines are unknown. There are about 19,000 services they have verified that are not lead; they are copper or plastics.
amy k senese πŸ‰ @amysenese 27/99
"Prioritizing Our Work" Planned Projects -verified lead lines -vulnerable population -density -age Unplanned Projects -Child with elevated blood lead level -repairs at home exposed a lead line -line discovered during water main work -lead samples at home exceeds limit
amy k senese πŸ‰ @amysenese 28/99
Communicating with Residents - After Hydo-excavation
amy k senese πŸ‰ @amysenese 29/99
Communicating with Residents - Before Lead Line Replacement
amy k senese πŸ‰ @amysenese 30/99
They need to enter homes to replace the line
amy k senese πŸ‰ @amysenese 31/99
They paused the meeting to call the meeting to order. The roll was called. The meeting is reconvened.
amy k senese πŸ‰ @amysenese 32/99
If they can't enter the home they will replace the water main and the DWSD side of the service line, if it's lead--the water line will not be restored to the household. This policy is to prevent public health from backflow.
amy k senese πŸ‰ @amysenese 33/99
The goal is to set up the meter the same day they replace the lead line.
amy k senese πŸ‰ @amysenese 34/99
Q: On the signed agreement to let workers into the home. Do people understand? Some people are afraid of letting folks into their homes. Should there be an educational campaign? A: Gary Brown, in Southwest we haven't had any problems. There are a lot of fences to work around.
amy k senese πŸ‰ @amysenese 35/99
In Southwest, they went to community events and block club meetings. It was more difficult in Northwest Detroit
amy k senese πŸ‰ @amysenese 36/99
They need to do community outreach prior to entering the community to replace lines. They may require BSEED to inspect the home before they go in if the home is considered unsafe.
amy k senese πŸ‰ @amysenese 37/99
Ensuring safe drinking water during the work
amy k senese πŸ‰ @amysenese 38/99
Restoring Property
amy k senese πŸ‰ @amysenese 39/99
DWSD guarantees water service line for 1 year after replacement. Questions, Complaints, Concerns, Claims: Call customer Service at (313) 267-8000
amy k senese πŸ‰ @amysenese 40/99
They went through the end of the agenda pretty quickly. The outreach material will be approved at the next meeting. Meeting adjourned at 2:13 PM
amy k senese πŸ‰ @amysenese 41/99
They have called to order the Board of Water Commissioners meeting. I'm going to try to find the agenda real quick.
amy k senese πŸ‰ @amysenese 42/99
Director Gary Brown is talking about the letter that went out based on requirements from the EPA. What got past Brown was how that letter would be received and understood. He should have known better and apologized to the City Council.
amy k senese πŸ‰ @amysenese 43/99
Brown said his press conference was well received yesterday. They hadn't heard much from traditional media, but the word spread quickly on social media.
amy k senese πŸ‰ @amysenese 44/99
Brown says they've replaced more lead service lines than any other water authority in the country.
amy k senese πŸ‰ @amysenese 45/99
Brown: "We have the safest water in America."
amy k senese πŸ‰ @amysenese 46/99
You should not be concerned, but if you are, there is a list of things that each homeowner can do. 1. In the morning, run your water 3-5 minutes before drinking or cooking. This will pull fresh water through your household and get it out of the lead pipe.
amy k senese πŸ‰ @amysenese 47/99
Unless you have brand-new copper pipes, you should find a routine to flush your system before you drink or cook. 2. Use only cold water for drinking or cooking. Hot water exasperates the problem and will NOT kill lead.
amy k senese πŸ‰ @amysenese 48/99
If you "really" have concerns, use a filter. Use an NSP-53 rated filter that is designed to take lead out "if" you have a concern. If you have children, get them tested. If you're concerned, get them tested.
amy k senese πŸ‰ @amysenese 49/99
They will replace the water service line if children test positive for lead. Brown's comments continued... You should also identify older water fixtures in your home.
amy k senese πŸ‰ @amysenese 50/99
Brown also recommends flushing the screens (aerators) on your faucets, which are designed to catch particles.
amy k senese πŸ‰ @amysenese 51/99
Brown: They've replaced more than 10,000 lines and have spent over 100 mil. They have done a remarkable job on building the capacity to get this work done. The only thing stopping them from working faster is the money.
amy k senese πŸ‰ @amysenese 52/99
There is a concern about rates; the water has to be affordable. If people have concerns, they have sent 100 filters and pitchers to the health department.
amy k senese πŸ‰ @amysenese 53/99
They have people monitoring all the social media sites, even Bluesky--to answer all the questions and concerns. "There is no conspiracy."
amy k senese πŸ‰ @amysenese 54/99
The new COO of the City of Detroit has joined the meeting and will introduce himself now. Marcus von Kapff is a former JP Morgan Chase Executive. freep.com/story/news/loc…
freep.com/story/news/loc…
amy k senese πŸ‰ @amysenese 55/99
"It's so unfortunate that a federal mandate put us in this position..in the end, the letter was meaningless..except to scare people, which it did..." -comments from one of the commissioners as he recounted reading the letter he received at home.
amy k senese πŸ‰ @amysenese 56/99
Now, public comment:
amy k senese πŸ‰ @amysenese 57/99
#1. Tracy Heron She is commenting on a property that she owns and is working on. She is not disputing the charges but complaining about drainage fees from water that runs off the roof. She has only owned the building since 2019; she's dealing with charges from previous owners
amy k senese πŸ‰ @amysenese 58/99
"We keep the lights on here; we are doing our best." She wants to stop the debt from going to the tax assessor. They closed with a title company and land contract. Brown is directing her to a staff member to work it out before she leaves the building.
amy k senese πŸ‰ @amysenese 59/99
#2 Dale Hanson (someone is reading his comment) Worried about reduced water usage in low-income areas and the effect on the system more broadly. The crew's root-cutting efforts display inexperience. Comments got very detailed about how to properly deal with roots.
amy k senese πŸ‰ @amysenese 60/99
#3 Cherrie Lockett There's a giant sinkhole in her back alley. Her autistic grandchild has already fallen in. Her alley is a street; everyone parks back there. She wants to get the sinkhole taken care of.
amy k senese πŸ‰ @amysenese 61/99
Brown ensured that DWSD will help with repairs to the sinkhole.
amy k senese πŸ‰ @amysenese 62/99
#4 Melanie Phililps Manages 5 communities and 300 residents. Took over management in Oct 2023 and has been trying to get access to the water bills. She had 10 households get their water shutoff because they did not have access to pay the bills.
amy k senese πŸ‰ @amysenese 63/99
Phillips thought the city gave notice (with door hangers) before shutting off water. Brown is saying they will work it out today and get her a direct contact for future issues.
amy k senese πŸ‰ @amysenese 64/99
Virtual comments: #5 Cecily McClellan from @WeThePeopleDet: There are Growing concerns around water shutoffs. Around 10,000 residents have not applied for recertification for the lifeline program. They would like to know their status.
amy k senese πŸ‰ @amysenese 65/99
Brown is ensuring the board that anyone in the program awaiting recertification will not be shut off. They are looking for additional funding to increase water affordability. Anyone in the lifeline program will not be shutoff until this is resolved (likely by January)
amy k senese πŸ‰ @amysenese 66/99
#6 Sonya Brown Question--on the letters that went out. What chemicals are being used? Brown made comments yesterday that they use chemicals to get rid of lead. Brown: They use Orthophosphates primowater.com/blog/friend-or…
primowater.com/blog/friend-or…
amy k senese πŸ‰ @amysenese 67/99
#7 Norelle Hemphill She pointed out that Cecily McClellan had more time for her public comment and was cut off. Hemphill is also from @WeThePeopleDet, noting that public comment was changed from 3 to 2 minutes. Why was the time diminished, and can it be restored?
amy k senese πŸ‰ @amysenese 68/99
This causes a lot of confusion and concern from residents. Echoing the comments/concerns about the Detroit Lifeline Plan, the recertification is going a little slow. "Water is a human right"...this is a public health concern
amy k senese πŸ‰ @amysenese 69/99
Brown: We will work very closely with We the People of Detroit on this issue. It doesn't make sense to keep people in this program if we don't have the money. We are going to have to make some tough decisions if we can't find the money.
amy k senese πŸ‰ @amysenese 70/99
This is why the process is going slow. Until this gets worked out, residents will not see service interruptions.
amy k senese πŸ‰ @amysenese 71/99
#8 Demeko Williams Why can't Brown say Detroit won't be like Flint? Concerned about tenants staying in buildings/homes with issues and BSEED entering tenants' homes. We don't have the best drinking water in the country, people are drinking bottled water.
amy k senese πŸ‰ @amysenese 72/99
Williams was cut off but commented about the flyering and public education.
amy k senese πŸ‰ @amysenese 73/99
#9 Concerned about the letter sent out to residents. There was no concern about how people would feel. How are 100 filters sent to the health department meant to get to residents? Speaking to issues of smells, flooding. How is this the best water in America?
amy k senese πŸ‰ @amysenese 74/99
#10 Gwen Howard from @WeThePeopleDet On the Lifeline Program--Brown has answered her question, but the applications that aren't moving because of funds--what about people that have fallen through the cracks? Referencing the 10 households recently shut off--are we there again?
amy k senese πŸ‰ @amysenese 75/99
#11 Tiffany Dupont Anderson Lifeline Program Recipient - Most people don't know about this meeting. If not for We the People of Detroit, she wouldn't feel educated on this. She doesn't get a water bill, that puts her in jeopardy of being shut off.
amy k senese πŸ‰ @amysenese 76/99
They have been working on water lines on her street for a few months. The sewer flies are everywhere and this is unacceptable on many levels.
amy k senese πŸ‰ @amysenese 77/99
Brown-we get a lot of criticism for the work they are doing Downtown Detroit, on Jefferson for example. They are also doing work in the neighborhoods, but this is what it looks like when there is this much work being done. The construction in neighborhoods is sorely needed.
amy k senese πŸ‰ @amysenese 78/99
Brown continues - they are doing some recertification for the Lifeline Program, the most needy seniors that are in the program. It is going slow because they need to know how much money they will have going forward.
amy k senese πŸ‰ @amysenese 79/99
#12 Concerned about an issue with the water line on their property. There used to be a tour for residents to see the water treatment process. She would like to see more filters delivered, especially to seniors.
amy k senese πŸ‰ @amysenese 80/99
A commissioner is commenting that concerns raised today worry him. These policies have been worked through and developed through their water advocate partners. You should not leave this meeting thinking that Detroit is anywhere close to the negligence that happened in Flint.
amy k senese πŸ‰ @amysenese 81/99
Consent Agenda approved.
amy k senese πŸ‰ @amysenese 82/99
New business: - Purchase Order 3079434 approved/adopted - Purchase Order 3078749 approved/adopted
amy k senese πŸ‰ @amysenese 83/99
Amendment No. 2 for DWSD Contract 6004286 is adopted.
amy k senese πŸ‰ @amysenese 84/99
DWSD Contract 6006738 for replacement of sewers within the West Jefferson Avenue Neighborhood: this is a Detroit contractor. D, F and G are approved and adopted. They way they are going through these items is confusing and one of the commissioners pointed that out.
amy k senese πŸ‰ @amysenese 85/99
Onto item H 2024-224 - approve DWSD contract 6006767 (to provide curb stop box locks) is approved/adopted
amy k senese πŸ‰ @amysenese 86/99
Item I 2024-225 - approve DWSD contract 6006769 (repair of HVAC units) is adopted
amy k senese πŸ‰ @amysenese 87/99
Item J 2024-226 - approve DWSD Contract 6006772 (rental of as needed Caterpillar Construction Equiptment) is adopted
amy k senese πŸ‰ @amysenese 88/99
Item K 2024-227 - approve DWSD Contract 6006782 (Pedestrian Door Maintenance and Repair) is adopted
amy k senese πŸ‰ @amysenese 89/99
Item L 2024-228 Amendment No. 1 to DWSD Contract 6003967 ( for adequate funding and time for Water Main Repairs) is adopted
amy k senese πŸ‰ @amysenese 90/99
Item M 2024-229 Amendment No. 1 for DWSD Contract 6005722 (for building and renovation services for office space) is adopted
amy k senese πŸ‰ @amysenese 91/99
Audio has gone out at 3:45 PM I may have lost internet connection, had to reconnect to the meeting.
amy k senese πŸ‰ @amysenese 92/99
Item N 2024 - DWSD Contract 6006536 is a joint venture between 2 companies for as-needed water main repairs. This is a small Detroit company doing demos in the city, with less experience on water main repairs--so the joint venture gives them experience. Adopted. One abstention.
amy k senese πŸ‰ @amysenese 93/99
Item O 2024-231 DWSD Contract 6006808 (for hydrant and water main repairs) is adopted
amy k senese πŸ‰ @amysenese 94/99
Item P Approval of DWSD's Lead Service Line Replacement Policy. There was an extensive presentation at the earlier committee meeting. Adopted.
amy k senese πŸ‰ @amysenese 95/99
Here's a link to the slides shared in the meeting: dwsd.legistar.com/LegislationDet…
dwsd.legistar.com/LegislationDet…
amy k senese πŸ‰ @amysenese 96/99
And the agenda: dwsd.legistar.com/View.ashx?M=A&…
dwsd.legistar.com/View.ashx?M=A&…
amy k senese πŸ‰ @amysenese 97/99
Board of Water Commissioners is adjourned at 3:58 PM
amy k senese πŸ‰ @amysenese 98/99
If you believe anything in the coverage is inaccurate, please email us at documenters@outliermedia.org with "Correction Request" in the subject line.
amy k senese πŸ‰ @amysenese 99/99
This concludes my live coverage of the DWSD Water Advisory Council Annual Meeting and the DWSD Board of Commissioners meeting for #Detroitdocumenters for more coverage visit detroitdocumenters.org
detroitdocumenters.org

Agency Information

Detroit Water and Sewerage Department

dwsd.legistar.com

See Documenters reporting

Detroit Water and Sewerage Department (DWSD) is one of the largest water and sewer utilities in the United States, serving more than 200,000 Detroit residential and commercial accounts that includes a city population of nearly 680,000. DWSD’s water network consists of more than 2,700 miles of transmission and distribution mains and nearly 3,000 miles of sewer collection piping.

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